Friday, October 5, 2012

Lloyds Banking Group and Co-op hit by 'system error'

Two major banking groups have suffered from system errors which have been causing problems for customers.

Users of Lloyds TSB debit cards, ATMs, and the bank's online banking service complained of difficulties, along with customers at the Halifax.

But a group spokeswoman said the problem was now fixed and a backlog of transactions was being worked through.

The Co-operative Bank also admitted to suffering from a "temporary issue" with its systems.

A spokeswoman for the Halifax, part of Lloyds Banking Group, said the hitches were the result of a "systems failure", which had affected the group's telephone systems as well as ATMs and online services.

"Lloyds Banking Group experienced technical issues that affected some customers. All of our systems are now up and running," said a spokeswoman for the banking group. Read More