Wednesday, July 11, 2012

O2 Mobile Outage Enters Second Day

Thousands of O2 customers are unable to use their mobile phones for a second day after overnight repair teams failed to fix a fault with the network.

The problems first developed yesterday afternoon at around 1pm and O2 cannot say exactly how many of its 23 million customers are affected.

Customers reported problems with making and receiving phone calls and text messages as well as accessing data services such as the internet.

An O2 spokesperson said overnight: "We can confirm that the problem with our mobile service is due to a fault with one of our network systems, which has meant some mobile phone numbers are not registering correctly on our network

"We, and our central supplier, have deployed all possible resources and are working through the night to restore service as soon as possible." Read More