Saturday, March 31, 2012

Confidential data of 800,000 people on child support services register as four computer storage devices are lost, California

It was an exercise to check whether California's child support system would work in a disaster situation - then disaster struck.

Bungling IT staff managed to lose the names, Social Security numbers and other private records of about 800,000 adults and children.

Four computer storage devices for the California Department of Child Support Services went missing somewhere between Boulder, Colorado, and Sacramento earlier this month while they were in the possession of IBM and Iron Mountain the department announced.

Typically, secure transportation for sensitive materials are provided to the state through Iron Mountain but the company doesn't fly, so FedEx transported the cartridges.

'We believe that the container was not properly secured, thus allowing the container to open and then spill out,' Mr Lally said.

IBM did not immediately respond to a call seeking comment. Read More